We aim to give you the best value for your phone and the best service from us, below are just a few promises we’ll make to you
Providing the phone matches our terms & conditions and was received before 12pm we will issue payment into your bank account by same day transfer.
If the value of your phone increases during the time you send it in, or the quality of the device is better than the grade you selected, we promise to pay the higher value.
There's no additional fees or hidden costs. If we have to review your offer for any reason, then you have the choice to accept the revised offer or we will send your phone back to you FREE of charge.
We will pay the cost of shipping to us via Royal Mail Tracked 24 and using the tracking number provided you will be able to track your delivery.
We will give you a guaranteed offer regardless of whether your phone is working or faulty. If you’re not sure on how we’d classify your phone, then please refer to the GoodBuyTech Grading Specification for further details.